As an author and content creator, I know firsthand how easy it is to make mistakes. And it’s even easier to overlook them.
Two popular writing tools that can help with your spelling and grammar mistakes are Grammarly and Sapling. But the scope of these programs goes beyond proofreading your text as they have different purposes for your writing.
I’ll discuss what you need to know about Grammarly vs. Sapling, including their features, pros and cons, and pricing. Keep reading to learn which writing tool you should get.
What is Sapling?
Sapling is an Artificial Intelligence assistant designed for business owners, organizations, and enterprises. It specializes in business communication to help members communicate efficiently with clients.
Some features of Sapling include live chat responses across sales platforms, snippets, and a grammar checker. The writing tool builds a response bank for eCommerce companies, logistics teams, and gaming support.
Sapling also offers a fast search so that users can search across their knowledge base and templates. Shortcut expansions, autocomplete, and suggestions are also available on the application.
Features of Sapling
There are several online writing assistants on the market, and I’ve tried just about all of them. These features make Sapling stand out among the others.
Sapling’s take on predictive text is their “deep learning-powered auto-complete.” They use it to give suggestions across different messaging platforms, especially customer service.
Its prediction ensures that you write more quickly to respond to more clients within a given period. This feature also helps you write more consistently. Sapling’s predictive text maintains the same writing style so you can have the same brand tone.
There’s also a two-click onboarding without a ramp time. Use Sapling’s autocomplete feature anytime and anywhere to streamline your workflow.
Sapling’s main feature is its grammar checker, which gives you advanced suggestions to improve your writing. Aside from the usual typos, spelling errors, and subject-verb disagreements, Sapling does its best to make your message more professional.
It uses a learning-based approach to catch up to 60% more errors than other writing editors. Conciseness is an essential aspect of business letters and messages. Sapling helps your writing sound more direct by suggesting shorter words for some phrases.
For example, instead of “We hope you’ll be able to access your account,” the online editor will recommend “We hope you can access your account.” It’s shorter, more straightforward, and more engaging.
Sapling also proudly uses context to fix more than your correctness. It also supports multiple languages, dictionaries, and custom models.
But Sapling doesn’t help improve the delivery of your tone. There are no suggestions for respectful, confident, and inclusive language.
You also can’t customize the suggestions based on your desired tone. Sapling only follows a single tone for businesses and organizations without options for academic writers and bloggers. And it doesn’t explain its grammar suggestions to you. You need to accept or ignore the recommendations.
Sapling doesn’t offer plagiarism checks either. This feature may be absent because the tool isn’t marketed toward academic writers.
The AI tool doesn’t have a translator either. But there’s a reason they don’t plan on developing one. It states that translations can drop the meaning of a message, especially for highly-specific topics in business.
Sapling also notes that a translator can introduce grammar and fluency issues. These problems are inevitable, even with high-technology apps like Google Translate and Ginger.
Its solution is to use a separate tool for different languages. That’s why Sapling supports eight different languages, where you can specify your language settings after signing up. Input your text in that language, and Sapling will correct your grammar issues instantly.
Sapling lets you search through the response bank and use macros anywhere you communicate. You may also browse your team’s templates and knowledge base to make writing easier.
Another time-saving feature of Sapling’s snippets is its shortcut expansions. Type shortcuts and the app will expand these frequently used snippets. For example, you can use “zsig” to expand into your signature, “All the best, John at ACME, Inc.”
Some ready-to-use quick responses from Sapling include:
- “Thank you for your inquiry.”
- “Thank you for your valuable feedback.”
- “Thank you for your order.”
- “We apologize for the inconvenience.”
- “We apologize for the delay.”
- “Thank you for confirming.”
- “I will get back to you.”
Sapling believes that you should use language that sounds authentic. The messages you send should not keep the customers doubtful whether a real human is assisting them or not. It also stresses the importance of empathy statements, such as:
- “I see what the problem is.”
- “I’m sorry, I hope the wait wasn’t long.”
- “Thank you for staying online while I do some research into your problem.”
Grammarly vs. Sapling
Like Sapling, Grammarly also offers users assistance with their writing. But here’s how they differ.
Grammarly and Sapling offer spelling and grammar corrections, but Grammarly can spot more errors. This is partly because of its genre-specific suggestions, where the user gets to set goals according to the text’s intent, audience, and domain.
Beyond typos and basic grammar issues, Grammarly suggests sentence rewrites to remove passive voice and lengthy sentences. It will help you sound more cohesive, concise, and engaging.
A critical feature of Grammarly that Sapling doesn’t have is tone detection. It could be because Sapling only caters to professional writing. Sapling frees your writing from spelling and grammar errors, unclear phrases, and lengthy words.
Sapling also helps with proper punctuation usage, the location of your preposition, and adverb use. It’s ideal only for support emails, memos, and other forms of business communication.
It also doesn’t have a plagiarism checker like Grammarly’s plagiarism feature. Sapling won’t help you make your writing original nor generate citations for you.
I love using Grammarly. It’s one of the most flexible writing apps on the internet. Because of the goal-setting feature and Business version, the online editor will help you with all types of writing, from academic to business and blogging.
The Grammarly extension and keyboard application are ideal for casual writers too. Use it when writing a social media post or a professional email to your boss.
But Sapling is purely business communication. It isn’t wide enough to cater to business reports and letters since it focuses on emails and chat messages with clients. Its grammar checker supplements the available templates on your content bank for better responses.
Aside from chat assistance and grammar-checking, Sapling also helps with snippets and autocomplete.
Sapling offers multilingual solutions but not through a translation system. When communicating with clients, you may use Sapling for Chinese, French, German, Italian, and other languages.
There are also settings for English variations, including American, British, Canadian, and Australian English.
Grammarly doesn’t provide grammar checks in different languages. But it can fix your spelling based on the English dialect you’re using.
Grammarly is available on different browsers, such as Google Chrome, Safari, Microsoft Edge, and Firefox. You can also download the desktop application on Windows and Mac to use it on Skype, Apple Mail, Discord, and Slack.
There’s also a mobile application called Grammarly Keyboard that fixes typos and grammar errors on whatever app you’re typing. The popular writing assistant has a web editor if you don’t want to download any applications.
Sapling supports most business platforms and continues to add more as it develops. It works on different browsers, including Chrome, Firefox, and Opera. You can also use it with different email applications and word processors.
Some team hubs that Sapling supports include Slack, Notion, Workplace, Shopify, and Todoist. Use it with contact center software like Helpshift, Zendesk, Intercom, and LiveChat.
Sapling also offers integrations with sales engagement programs like LinkedIn, HubSpot, and SalesForce. If you use rich text editors like Quillbot and Froala, Sapling can also assist.
Grammarly and Sapling have free, premium, and enterprise versions.
Grammarly Premium includes advanced grammar checks and plagiarism checks. The payment plans are as follows:
- Monthly plan: $30 per month.
- Quarterly plan: $60 every three months ($20/month).
- Yearly plan: $140 every year ($12/month).
If you want access to a brand style guide, snippets, and priority emails, try Grammarly Business. Here’s the cost of the annual subscription depending on the number of users:
- 3-9 seats: $180 per seat annually.
- 10-49 seats: $174 per seat annually.
- 50-149 seats: $150 per seat annually.
Sapling’s Pro Plan has all the features you need and is ideal for individual users. It costs $25 per month, which is cheaper than Grammarly Premium’s monthly plan but more expensive than its quarterly and yearly plans.
You may also get the Enterprise plan if the users come in teams. But you need to contact the company to get a quotation.
Pros and Cons of Using Grammarly
- In-depth grammar suggestions.
- Ideal for all types of writing.
- Business version has snippets and a brand style guide.
- Includes plagiarism checker.
- Expensive plans.
- Does not focus on business use.
- Only supports English.
Pros and Cons of Using Sapling
- Spots 60% more grammar errors than other tools.
- Includes autocomplete, suggested response, and templates for chat support.
- Supports multiple languages.
- Dashboard analytics.
- No plagiarism check.
- No tone detection.
Grammarly vs. Sapling: Verdict
Both online writing assistants have excellent features and competitive prices. But the best application depends on your personal writing goals.
If you need assistance with writing emails for sales and customer support, Sapling is the way to go. Meanwhile, if you need a well-rounded grammar checker for general writing, Grammarly is the better choice.